Find out why our client's choose Outshine.
Outbound Sales Development Campaign
About the Client
Positive Solutions is a leading provider of pharmacy software and services, delivering reliable and effective IT solutions for pharmacies across the UK. Working with a wide range of businesses from independents to large multiples, we provide pharmacy management tools including PMR and EPoS systems, order management software and business consultancy, as well as other bespoke services designed to meet your requirements and drive revenue, profitability and efficiencies at your pharmacy business.
> Contact Pharmacies across the UK and connect with owners and directors
> Discuss their current software and hardware requirments for their pharmacies
> Uncover potential sales opportunities
> Arrange qualified site meetings for warm opportunities
> Develop a pipeline of sales opportunities
> Discover contract end dates for future opportunities
> Cleanse an existing contact database of pharmacies
> Liase with the internal field based sales teams to maximise the appointments conversions
"We have had many leads generated, we have converted many to customers and have an ROI of over 200%. The biggest win for us, is finding an expert team that integrates into our sales process, we very much see Outshine as part of our business and they operate in that way, our customers don’t see the join!
We recognised that we needed external help to help develop our business or be constrained in our growth, we needed to focus on the areas we are best at. Outshine took time to understand our needs, developed a programme and before we had to fully commit, they recommended a pilot for us to get to know them and for them to demonstrate how good they are.
Outshine works with us to fully understand the product we are selling, they immersed themselves into the solution even using the product for themselves to get the full experience they represent to our potential customers.
When we started the product was new to market, we found there was an education element required. Outshine helped us to refine the lead generation process, so much so they are now integrated into our sales process. Their enthusiasm shines through in the lead quality. We are delighted with Outshine on several levels, they are partnering us, helloing us to prove a market need, they are converting suspects into qualified prospects and are not afraid to challenge our thinking, something we really value."
Let's Bid Property
" Our main objection of the outsourcing our appointment setting was because we did not want to commit to hiring an in-house telemarketer but wanted similar results. Outshine have took the time to understand the proposition and have been part of the journey.
They have integrated very well with the company and feel like part of the team - exceeding targets on a regular basis. Let's Bid are continuing to convert new opportunities each day from the appointments booked by Outshine's team. We would highly recommend Outshine for any telemarketing requirements”
Your Travel Corporate
Your Travel Corporate decided to outsource their telemarketing due to lack of time and resources to undertake calls internally.
" Outshine were able to understand our company's solutions very well, which reflected in the calls made. Outshine integrated well into our business, using a shared database and keeping us up to date throughout. We were very happy with the quality of the leads produced by Outshine and gained 2 very lucrative clients within 7 days, directly from the telemarketing campaign from Outshine.
We are overall very happy with the telemarketing campaign from Outshine and found it cost effective for our telemarketing needs. "
Lean Education & Development LTD is a established provider of Lean and Continuous Improvement training. LEAD Ltd works with businesses of all sizes, many through utilising the apprenticeship Levy and other government schemes.
LEAD first starting working with Outshine in August 2019, starting with our 7 day starter package which is available to all new clients. After a successful 7 day starter package, LEAD are now working with outshine on a larger scale, undertaking over 30 days per month over 2 agents.
Tom Burchell, head of commercial said " We needed to outsource our telemarketing as we needed additional appointment bookings, but needed both volume and quality. I met with Emma upfront and we both set clear expectations. Emma was brilliant and lay her cards on the table. Everything she has promised has been delivered.
Outshine was able to integrate and communicate very well with our business. The quality of leads generated by Outshine have been so far so good. I haven't a single bad bit of feedback. The telemarketing solution from Outshine has been top quality, totally transparent with a personal service. We have had many wins from the appointments generated and I have and will continue to recommend Outshine."
Some people believe that telemarketing is a luxury in a challenging economic
environment. However I believe the opposite to be true, and getting out there
and having quality meetings is more important than ever. I haven't found a
better way to do this than via telemarketing and Outshine Outsource is an
exceptional example of a great telemarketing company. Taking a very
consultative approach, they took their time to understand my business and
proposition and then deliver quality appointments.
As well as setting sales
appointments, they have also been able to obtain useful contract information
from companies that are not yet ready for a meeting and are building our
prospect pipeline. I would highly recommend them.
" Outshine were targeting organisations on behalf of Axiomatic such as shopping centers, car retailers, colleges & universities , public libraries and more. The key objective of the campaign was to generate a fact find on target organisations. This was so we could understand who was involved in the process of managing their current technology, what systems they currently had in place , identify if there was any problems or possible improvements to made and when their system would be reviewed.
This allowed Axiomatic to understand key information about their target markets, increase the number of potential leads and opportunities for their internal sales team to develop."
Outshine Outsource helped with iTagg's telemarketing and telesales for over 2 years now, for both new sales leads and existing clients. Throughout that time we were extremely happy with their performance and continually surprised at how good they were in getting through to the right people and building a rapport with them.
They proved invaluable to us and had the perfect set of skills to understand the requirements of the people they called, communicate our offerings to them and then feedback all the details to us so that we could followup. They used our in-house CRM and picked up how to use it very quickly. They were also punctual and polite in dealing with us, our sales leads and our existing clients. We will definitely use them again when we are ready to do our next tele-marketing campaign.
"We as a company needed to increase our sales but didn't have the time or capacity to do this in house. We found Outshine on LinkedIn and spoke to Emma and her team at length. Their willingness and enthusiasm to understand our business and potential customer base convinced us to take on a one months trial.
Almost immediately appointments were being sent through. We were assigned a member of the team, Joe, who worked as part of our Company and we were really impressed with the quality of appointments being made. It was obvious that conversations had been had with potential customers and the information coming across was very informative.