Love it — that actually makes this much cleaner 👍
Below is a fully tailored, UK-GDPR/PECR-compliant draft that references only HubSpot and Google Analytics, with no generic placeholders.

You can paste this straight in and adjust contact details if needed.

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🔐 Privacy Policy

Last updated: 1 February 2026

1. Who We Are

Outshine Outsource (“we”, “us”, “our”) provides outsourcing and business support services.

Business name: Outshine Outsource
Website: https://outshineoutsource.com
Contact email: info@outshineoutsource.com

For the purposes of UK GDPR, we are the data controller.

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2. Personal Data We Collect

We may collect and process the following personal data:

• Contact details – name, email address, phone number

• Business information – company name, role, enquiry details

• Communication data – messages submitted through our website forms

• Technical data – IP address, browser type, device data, pages visited and interactions on our website

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3. How We Use Your Personal Data

We use your data to:

• Respond to enquiries and communicate with you

• Provide information about our services

• Manage leads and customer relationships through HubSpot

• Improve our website performance and user experience

• Meet legal and regulatory requirements

We do not sell or rent personal data.

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4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent – when you submit a form or accept cookies

• Legitimate interests – to operate, analyse, and grow our business

• Legal obligations – where required by law

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5. Data Retention

We retain personal data only as long as necessary:

• Website enquiries and HubSpot records: up to 24 months after last interaction

• Client data: for the duration of the business relationship and as legally required

• Google Analytics data: retained according to Google’s default retention settings

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6. Third-Party Services

We use the following trusted third-party tools:

HubSpot

Used for contact forms, CRM, and marketing communications.
HubSpot may collect and store personal data submitted through our website forms.

Google Analytics

Used to understand how visitors use our website and to improve performance.
This includes anonymised usage data such as page views and traffic sources.

Both providers act as data processors and are contractually required to protect your data.

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7. International Data Transfers

HubSpot and Google may process data outside the UK. Where this occurs, appropriate safeguards are in place, including UK GDPR-approved international transfer mechanisms.

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8. Your Rights

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

To exercise your rights, contact info@outshineoutsource.com.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

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9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be published on this page with an updated revision date.

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🍪 Cookie Policy

Last updated: 1 February 2026

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide insight into how the site is used.

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2. Cookies We Use

Essential Cookies

Required for the website to function correctly. These cannot be disabled.

Analytics Cookies (Google Analytics)

Used to understand website usage, including:

• Pages visited

• Time spent on pages

• Traffic sources

These cookies are only set after you give consent.

Functional & Tracking Cookies (HubSpot)

Used to:

• Track form submissions

• Manage contacts and leads

• Understand user interactions with our site

These cookies are only set with your consent.

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3. Third-Party Cookies

We use cookies provided by:

• Google Analytics

• HubSpot

Each provider uses cookies in accordance with their own privacy policies.

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4. Cookie Duration

Cookies may be:

• Session cookies – deleted when you close your browser

• Persistent cookies – stored for a defined period (up to 24 months)

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5. Cookie Consent

When you first visit our website, you will be presented with a cookie banner allowing you to:

• Accept non-essential cookies

• Reject non-essential cookies

• Change your preferences at any time

Non-essential cookies are not set unless you provide consent.

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6. Managing Cookies

You can manage or withdraw consent at any time via the cookie settings on our site or through your browser settings. Please note that disabling essential cookies may affect website functionality.

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7. Changes to This Policy

We may update this Cookie Policy from time to time. Updates will be published on this page.